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Chapter 20 · Part 3

Import Sub-Accounts (CSV)

Creating sub-accounts one at a time is fine for a few — but if you have many, upload them all at once with a CSV file. Each row in the file becomes one sub-account.

The CSV column order

Go to User Profile → Manage Sub Account → Import Sub. Your file needs six columns, in this exact order — and no header row.

ColumnFieldRequired
AUsername — letters, numbers, -, _ only · must be uniqueYes
BPassword — must not match the usernameYes
CEmail addressYes
DDaily limit — use 0 for unlimitedYes
EMonthly limit — use 0 for unlimitedYes
FMessage Control — type YES or NOYes

A sample file looks like this — one sub-account per line:

# username,password,email,daily,monthly,message-control john_sub,pass123,john@company.com,100,3000,NO mary_sub,mary456,mary@company.com,50,1500,YES sales01,sales789,sales@company.com,0,0,NO

Uploading the file

  1. 1

    Prepare the file

    Fill the six columns above, starting data on row 1 (no header). Save as CSV (comma-separated, UTF-8). New to this? See Create CSV in Excel and Export Excel to CSV.

  2. 2

    Choose & import

    Click Choose File, select your .csv, then click Import CSV. You can also Download Sample CSV from the page to start from a ready-made template.

The iSMS Import Sub Accounts screen: upload a CSV, the sample CSV content, the six-column format, and Excel-to-CSV steps.
Fig. 1The Import Sub Accounts screen, with the column format and a downloadable sample.
Two things to watch: do not include a header row — start your data on row 1; and any row missing a username, password, or email is skipped.
Need help?
Our team is happy to assist with anything in this guide. Contact us →
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