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Chapter 28 · Part 4

Send a WhatsApp Template

Send an approved template to one or more recipients. Fill in the template’s variables and a live WhatsApp preview shows the exact message before you hit send.

Sending a template

Open Template List, click Actions → Send on the template you want, and choose the single-send form.

  1. 1

    Choose the sender

    Pick the Business Number to send from — its current balance is shown next to it.

  2. 2

    Add recipients

    Enter one or more recipient phone numbers, separated by commas (numbers only). The counter shows how many you’ve added.

  3. 3

    Fill in the variables

    Enter a value for each template variable (for example $(verificationCode)). The live preview on the right updates as you type.

  4. 4

    Review & send

    Check the preview reads correctly, then click Send Template Message.

The iSMS Send WhatsApp Template form: choose sender, recipient phone numbers, template variable inputs, and a live WhatsApp preview that updates as you type.
Fig. 1The send form — variables on the left, a live WhatsApp preview on the right.
Variables like $(verificationCode) are replaced with the values you enter when the message is sent. When you list several recipients here, they all receive the same values — to give each recipient their own values, use Bulk Send via CSV.
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